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Value Mapping - Andrew Jack |
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Second generation performance management: Summary of Jack's Value Mapping. Abstract |
Andrew Jack (2001) |
As a result of the performance measurement revolution many organizations have numerous measures of performance but often with significant weaknesses in the way that these measures are identified, integrated, communicated and acted upon. First generation performance measurement frameworks have partly contributed to this as none of the approaches addresses the full range of criteria important for performance measurement success. Users of these frameworks often become model bound and loose sight of the measures that are most important for the organization and the associated stakeholders. Couched in the language of value and using visual pictorial maps to integrate and represent the most useful performance measures, VM can help to overcome management and employee disenfranchisement with performance measures and performance management.
There is a great need for organizations,
public and private, to report more effectively on the creation of value
for their stakeholders. VM is an approach that can drive and
help structure the reporting of value to all those with an interest in
the success of the organization. T I P : Here you can discuss and learn a lot more about Value Mapping. Compare with Value Mapping: EFQM | Balanced Scorecard | EVA | Performance Prism Read the paper from Dr. Andrew Jack on Value Mapping - 2nd generation performance measurement and performance management |
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