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The value of intellectual capital |
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“Everything that can be counted does not
necessarily count; everything that counts cannot necessarily be counted”. (Albert Einstein 1879 - 1955, American theoretical physicist) |
The Value of Intellectual Capital.Do intangible assets yield a return above the cost of capital?Of course intellectual capital or intangible assets normally create shareholder value (above the cost of capital), otherwise companies would not invest in them. However, how much value do these intangibles actually create? This is a tough question to answer, and to a large extent the answers must still be found. Because
intangibles are non-physical, the value of intangible assets must me
measured indirectly. For Research &
Development (R&D) (the only intangible asset reported separately in
corporate financial statements) there has been substantial research, showing
that estimated rates of returns are in between 20-35 percent annually. The value of
organizational capital (business processes, often combined with -innovative-
use of information technology) can be very substantial. However a good
mechanism to determine it’s exact value appears to still be missing. Dell’s
innovative Supply Chain system and Fedex’ innovative Package Tracking System
are often mentioned examples in the literature. Customer Capital
(which can be seen as a special form of organizational capital) should be
regarded as an intangible asset rather than cost if and to the extent that,
based on the past industry experience and the specific company, customers
can be expected to stay well beyond the current year and be expected to
contribute to revenues for a longer period. Brands and trademarks can be
used as output indicators of customer capital value. The customer capital
value of internet companies/sites can be estimated also by the sites reach,
stickiness and loyalty (click here HYPERLINK for the customer data of this
site) The value of Human
Resource intangibles remains very hard to measure by 2004. Better understanding and measurement of intangibles in the future is subject to pending intangibles accounting practices. Compare with Intellectual Capital:
Cost-Benefit Analysis |
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