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The Eight Attributes of Management
Excellence of Tom Peters and Bob Waterman were described in
their management classic "In Search of Excellence" (
).
The Eight Attributes of Management Excellence
are:
-
A Bias for
Action
-
Close to the
Customer
-
Autonomy and
Entrepreneurship
-
Productivity
through People
-
Hands-on,
Value-driven
-
Stick to the
Knitting
-
Simple Form,
Lean Staff
-
Simultaneous
loose-tight Properties.
The last attribute (Simultaneous loose-tight Properties) is a summary of
the other 7, according to Peters and Waterman. "Simultaneous loose-tight
properties is in essence the coexistence of firm central direction and
maximum individual autonomy... Organizations that live by the
loose-tight principle are on the one hand rigidly controlled, yet at the
same time allow (indeed, insist on) autonomy, entrepreneurship, and
innovation from the rank and file".
Compare with Eight Attributes of Management Excellence:
Fourteen Points of
Management |
Five Disciplines
| Ten
Principles of Reinvention |
Theory XYZ |
BPR
More management models
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