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Kepner-Tregoe Matrix

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Decision-making / Root Cause Analysis:

Summary of Kepner-Tregoe Matrix. Abstract

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Kepner-Tregoe, Inc.

The Kepner-Tregoe Matrix is a special, well-orchestrated, synchronized and documented Root Cause analysis and decision-making method.


It is a conscious, step-by-step approach for systematically solving problems, making good decisions, and analyzing potential risks and opportunities. It helps you maximize critical thinking skills, systematically organize and prioritize information, set objectives, evaluate alternatives, and analyze impact.


 The method has the following steps to approach decision analysis:
 

  1. Prepare a decision statement having both an action and a result component
  2. Establish strategic requirements (Musts), operational objectives (Wants), and restraints (Limits)
  3. Rank objectives and assign relative weights
  4. Generate alternatives
  5. Assign a relative score for each alternative on an objective-by-objective basis
  6. Calculate weighted score for each alternative and identify top two or three
  7. List adverse consequences for each top alternative and evaluate probability (high, medium, low) and severity (high, medium, low)
  8. Make a final, single choice between top alternatives

Compare with the Kepner-Tregoe Matrix: Root Cause Analysis  |  Theory of Constraints  |  Brainstorming  |  Crisis Management  |  Scenario Planning  |  Game Theory  |  Real Options  |  Dialectical Inquiry  |  RACI

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