|
 In their 1987
article "The changing value of communications technology" Michael Hammer
and Glenn Mangurian
presented the Impact/Value framework that can be used to think
about the value of Information Technology.
As for Time, in particular time
compression is important
As for Distance, in particular overcoming geographical limitations are
significant
As for Relationships, sometimes organizational relationships can be
redefined.
Efficiency is Doing the “thing” right,
for example increased productivity.
Effectiveness is Doing the “right”
thing, for example better management.
Innovation is Doing “new” things, for example improved products and
services.
Alternatively, the
benefits of Information Technology can be categorized as:
A. Strategic Benefits
A1. Competitive Advantage
A2. Alignment
A3. Customer Relations
B. Informational
Benefits
B1. Information access
B2. Information quality
B3. Information flexibility
C. Transactional
Benefits
C1. Communications Efficiency
C2. Systems Development Efficiency
C3. Business Efficiency
Compare:
TDC matrix |
Strategic Thrusts
| Twelve
Principles of the Network Economy |
Strategic Alignment
| Delta Model
More strategy and finance
models
|
