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The Capability Maturity Model model
is an organizational model that describes 5 evolutionary stages (levels) in
which an organization manages its processes.
CMM describes 5 evolutionary stages in which an organization manages its
processes. The thought behind the Capability Maturity Model,
originally developed for software development, is that an organization
should be able to absorb and carry its software applications. The model
also provides specific steps and activities to get from one level to the
next.
The 5 stages of
the Capability Maturity Model
are:
1. Initial
(processes are ad-hoc, chaotic, or actually few processes are defined)
2. Repeatable
(basic processes are established and there is a level of discipline to
stick to these processes)
3. Defined
(all processes are defined, documented, standardized and integrated into
each other)
4. Managed
(processes are measured by collecting detailed data on the processes and
their quality)
5. Optimizing
(continuous process improvement is adopted and in place by quantitative
feedback and from piloting new ideas ands technologies)
The
Capability Maturity Model
is useful not only for software development, but also for describing
evolutionary levels of organizations in general and in order to describe
the level of Value Based Management that an organization has realized or
wants to aim for.
Book: James R. Persse - Implementing the Capability Maturity Model -
Book: Mary Beth Chrissis - CMMI : Guidelines for Process Integration and
Product Improvement -
Compare with the Capability Maturity Model:
People CMM
| Balanced Scorecard
| Baldrige Award |
EFQM |
Change Approaches
| Organizational
Learning | Kaizen
More management models
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