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The Kepner-Tregoe Matrix is a
special, well-orchestrated, synchronized and documented Root Cause
analysis and decision-making method.
It is a conscious, step-by-step
approach for systematically solving problems, making good decisions, and
analyzing potential risks and opportunities. It helps you maximize
critical thinking skills, systematically organize and prioritize
information, set objectives, evaluate alternatives, and analyze impact.
Kepner-Tregoe describes the
following steps to approach decision analysis:
1. Prepare a decision statement
having both an action and a result component
2. Establish strategic requirements (Musts), operational
objectives (Wants), and restraints (Limits)
3. Rank objectives and assign relative weights
4. Generate alternatives
5. Assign a relative score for each alternative on an
objective-by-objective basis
6. Calculate weighted score for each alternative and identify top
two or three
7. List adverse consequences for each top alternative and evaluate
probability (high, medium, low) and severity (high, medium,
low)
8. Make a final, single choice between top alternatives
Compare:
Root Cause Analysis |
Theory of
Constraints |
Brainstorming |
Crisis Management
|
Scenario Planning |
Game Theory |
Real Options |
Dialectical Inquiry
| RACI
More management models
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