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 The Value Mapping
method by Andrew Jack
is a second generation performance management model trying to
avoid some of the weaknesses of existing frameworks.
As a result of the performance
measurement revolution many organizations have numerous measures of
performance but often with significant weaknesses in the way that these
measures are identified, integrated, communicated and acted upon.
First
generation performance measurement frameworks have partly contributed to
this as none of the approaches addresses the full range of criteria
important for performance measurement success. Users of these frameworks
often become model bound and loose sight of the measures that are most
important for the organization and the associated stakeholders.
Couched in the language of value and
using visual pictorial maps to integrate and represent the most useful
performance measures, Value Mapping can help to overcome management
and employee disenfranchisement with performance measures and
performance management.
As well as identifying the most important stakeholder needs and using
these to inform measures of value outcomes as well as the development of
integrated strategy, the Value Mapping approach places great
emphasis on the effective communication of the activities and assets
that create value, the value drivers, and the measures of their
performance.
There is a great need for organizations,
public and private, to report more effectively on the creation of value
for their stakeholders. Value Mapping is an approach that can drive and
help structure the reporting of value to all those with an interest in
the success of the organization.
Compare with Value Mapping:
EFQM |
Balanced Scorecard |
EVA |
Performance Prism
Read the paper from Dr. Andrew Jack on
Value Mapping - 2nd generation
performance measurement and performance management
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